Key Features

• Complete peace of mind with reliable support
• Phone support for efficient service
• 4-hour response time for maximum reliability

Know your gear

The Cisco Partner Support Service (PSS) is designed to provide qualified Cisco channel partners with the necessary tools and information to enhance operational support margins and develop new support service practices. This service allows partners to create and deploy their own services while retaining primary responsibility for end-user support under their own brand. With a focus on collaboration, the PSS offering is purchased and delivered by the partner, supported by Cisco's robust services infrastructure. The service includes reliable phone support, ensuring partners can provide dependable assistance to their customers, with a guaranteed 4-hour response time for maximum reliability.